SHOPPING INFORMATION

Do you ship internationally?

Yes, we ship worldwide.

How long does it take for an order to arrive?

Once shipped, your order will arrive within 2-4 weeks for United States, Canada, Australia, United Kingdom, other countries can take up to 28 business days, depending on how fast customs clearances takes place and due to having multiple warehouses overseas.You’ll receive an email confirmation once your order has shipped. Feel free to email us to check on your order status. We’re happy to help.

Orders Tracking

You can check on the status of your order at any time by going to the following link:  Orders Tracking.

You can also reach out to our customer support at support@amazesales.com   or send us a message via Our Facebook Page to ask questions anytime.  

PAYMENT INFORMATION

Are there any exchange rates? 

All of our transactions are based in US Dollars. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

What payment methods do you accept?

We accept all major credit, debit cards (VISA, Mastercard, AMEX) and PayPal payments. 

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Refund & Replacement Policies

If you received an item that is damaged or faulty we will happily replace the item at no additional cost to you. Please contact us within 48 hours after receiving yours. 

Our store do not accept Returns or Exchanges, once an item has been received it cannot be returned. We can only offer you replacements at no additional cost if it falls under below criteria: 

Items are faulty – damaged/broken or soiled upon arrival. 
Parcels that is lost in transit. 
We do not accept returns or refunds if customer changes their mind after receiving their order(s). 
Note: Amazesales will not be held liable to any lost or misroute parcels. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.